Refunds, Returns and Exchanges
If for any reason you are not satisfied with your purchase, please return the item within 7 days unused and in its original packing (ie in a saleable condition) for an exchange or refund.
We regret that post and packing costs cannot be refunded.
For your protection, please send items Recorded Delivery only.
This guarantee is in addition to your statutory rights.
If the products we deliver to you are not as ordered or are damaged, defective or of incorrect quantity you should contact us within 14 days of delivery.
We will replace the incorrect, damaged or defective products or make good the shortfall in quantity or, at our option, credit the price and delivery charges of those products to you.
If you do not receive products ordered you should notify us within 28 days of the date of your order.
We will deliver the products ordered or, at our option, credit the price and delivery charges of the non-delivered products to you, or if we have not accepted your order and have been unable to contact you, we will notify you of the reason for non-acceptance.